A New Way to Enroll & Engage Students
Empower your advisors to spend more time on meaningful conversations, while AI-powered digital workers handle calls, follow-ups, and real-time inquiries.
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Meet Your
Digital Workers
Meet Your
Digital
Workers
Meet Your
Digital Workers
Customize the AI Agent's Name, Skills, Tone, and Voice to represent your University Brand Voice.
Admissions Assistant
Skilled in:
Streamlines the applicant journey from inquiry to enrollment by engaging students in real time, answering questions, and sending proactive follow-ups.
Financial Aid Advisor
Skilled in:
Handles tuition, aid, and billing queries, offering clear guidance on scholarships, payment plans, and more.
Receptionist
Skilled in:
Acts as your friendly, always-available front desk, fielding campus questions and routing inquiries to the right department.
Common Admissions Pain Points
Overwhelmed Advisors
Advisors juggle 500–1,000 applicants each, leaving limited time for the personal conversations that truly drive enrollment decisions.Personalized Responses to Inquiries
Lack of timely, personalized follow-up can push prospective students toward other learning options.Missed Connections
With low email open rates and crowded inboxes, many prospective students never see your outreach, reducing engagement and enrollment potential.Manual Updates
Constant repetitive tasks and routine communications make it difficult to keep data accurate and free up staff for higher-value activities.Limited Coverage
Nights, weekends, and peak periods can leave gaps in support, especially across multiple languages, without the resources to expand your team.
Digital Workers That Drive Results
Multi-Channel Engagement
From the first inquiry through confirmation, Digital Workers answer in seconds on the channel customers prefer. They tailor interactions across calls, SMS, voicemail, and email, keep context in one thread, and guide the next best step to lift conversions.
Proactive Outreach
Agents reach out automatically with timely callbacks, reminders, and recovery sequences. They reschedule missed appointments, revive abandoned bookings or forms, and cover evenings and weekends so you do not lose momentum.
Fully Integrated
Seamlessly connect with your Student Information System (SIS), CRM, and other platforms, no lengthy IT setup or complicated integrations required.
Secure & Compliant
Built with consent capture, preference management, and audit trails. Supports caller ID trust for voice, verified messaging where available, email authentication, and privacy controls. SOC 2 in place, with industry-specific controls like HIPAA or PCI when required.
The OutRival Difference
Join the forward-thinking institutions across the nation that trust OutRival to optimize their student experience.
Proven Results
70%
Reduction in Routine Tasks
Shift your team's focus from administrative work to meaningful customer engagement.
24/7
Multilingual Support
Extend your reach without straining resources, ensuring customers get help whenever they need it.
Expert Partnership
Dedicated Engineers and Success Managers
We're an extension of your team, bringing domain expertise and proven strategies to help you hit your goals.
Continuous Improvements
Your organization stays on the cutting edge by leveraging the latest developments in AI and voice technology, so you remain ahead of the curve.
Seamless Integration
Minimal IT Demands
Quickly connect OutRival to your CRM and core systems without complicated installations.
Rapid Deployment
Go live in weeks, not months, and start realizing ROI faster.
Explore Other
Industries
See how OutRival adapts across different sectors
Higher Education
A New Way to Enroll & Engage Students
Travel
Turn searches into bookings, and stays into loyalty
Healthcare
Give patients faster access to care, and give staff time back
Insurance
Turn shoppers into policyholders, and renewals into retention
Home Services
Convert more leads, book more jobs, and build lasting relationships
Financial Services
Build trust, drive conversions, and deepen client relationships
Explore
our resources
Explore our
resources
Explore our
resources
Learn how OutRival is helping businesses like yours transform customer experiences
10.15.2024
News
How AI Agents Are Shaping the Future of Higher Education and Customer Experience
Last week, over cafecito in Miami, I sat down with some customer experience leaders, and we kept circling around a critical question: How can customer-facing teams leverage AI to move beyond outdated solutions like prerecorded phone menus (Interactive Voice Response-IVR systems) and third-party offshore solutions like BPO’s (business process outsourcing), to create personalized experiences that drive both satisfaction and business results?
Book a Demo
Ready to Transform
Your Process?