October 15, 2026

The New Normal Explores How Major Brands Put AI to Work

OutRival’s interview series brings education and travel leaders together to discuss practical AI deployments and customer outcomes.

Elise Awwad on The New Normal

OutRival shared an update on The New Normal on October 15, 2026, as the interview series reached its thirteenth published episode. The show examines how large organizations apply AI in their operations and what those decisions mean for the people they serve.

Conversations feature leaders from organizations including Marriott Vacations Worldwide, Azamara Cruises, Southern New Hampshire University, Western Governors University and Miami Dade College. Rather than focusing only on future possibilities, the interviews explore implementation choices and lessons from work already underway.

Hosted by OutRival co-founders Ruben Harris and Timur Meyster, the series also includes travel conversations with Jeff Herzfeld. At the time of the announcement, 30 episodes had been recorded, with weekly releases scheduled through 2027.

Explore the interviews and listen to new Thursday releases on The New Normal website.

Source: Read the full announcement on PR Newswire.

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