Language: English
Travel
Travelers,not bookings.
From first search, to booked, to the trip after this one.
Backed By The Top Investors in Silicon Valley
Caring at scale usedto be impossible.
Before
First visit
Every ship, every destination, no guide
Pre-boarding
Air, transfers, excursions, on your own
Final payment
Airfare doubled, nobody called
Walks off the ship
Thanked once, never heard from
Travelers fall
through the cracks.
With OutRival
Reservations
Learns you before it sells
Guest Services
Boarding day, nothing left to sort
Travel Advisors
Your advisor calls first, briefed
Loyalty
Next sailing, before you leave
The first impression is the one they come back for.
Before
Travelers fall
through the cracks.
Call centers
Long wait times
Mass emails
Generic messages
CRMs
Fragmented data
Departments
Working in silos
Systems scaled. Relationships didn't.
No travel brand can hire hundreds of thousands, or millions, of people to personally serve every guest and every inquiry, 24 hours a day, 7 days a week. The math has never worked. So brands built systems around the constraint: phone trees to route people, call centers to manage capacity, email and text blasts to reach people at scale, and CRMs to store what they knew about them. Those systems helped brands scale. They did not help them scale relationships.
One digital worker. A lasting relationship.
That constraint is gone. A dedicated digital worker for every traveler can know them, remember them, and help them, at any hour, from the first search to the trip after this one. Your people see every conversation and step in at the moments that matter.
Book a Demo
One ContinuousTraveler Journey
One digital worker that knows the traveler from first search to the next trip.
Speed to meaningful conversation
Aged lead
reactivation
TODAY:
EACH DEPARTMENT STARTS FROM ZERO
The traveler repeats their story at every hand-off.
Marketing
Sends the campaign, never hears back
Reservations
Takes the call, no history
Financial Aid & Bursar
Advising & Student Services
Inspiration
Inquiry
Admit
Enroll
First Term
Persist
Graduate
OutRival Digital Worker
Remembers every conversation, keeps every promise, knows where the traveler is in their plans, and hands off to your sales and service teams with full context, so your people arrive knowing the traveler.
DIGITAL WORKER WORKSTREAMS ALONG THE JOURNEY
TODAY:
EACH DEPARTMENT STARTS FROM ZERO
The traveler repeats their story at every hand-off.
Marketing
Sends the campaign, never hears back
Reservations
Takes the call, no history
Guest Services
Meets them for the first time onboard
Loyalty
Emails everyone the same offer
OutRival Digital Worker
Remembers every conversation, keeps every promise, knows where the traveler is in their plans, and hands off to your sales and service teams with full context, so your people arrive knowing the traveler.
DIGITAL WORKER WORKSTREAMS ALONG THE JOURNEY
Instant inquiry response
Past guest reactivation
Qualification and routing
Quote follow-up
Abandoned quote recovery
Booking assistance
Final payment outreach
Documents and deadlines
Excursions and upgrades
Guest questions, any hour
Service recovery routing
Post-trip follow-up
Rebooking and loyalty offers
Inside the systemsyou already run
Digital Workers operate inside your CRM, your reservation and booking systems, and your telephony, with the access you grant and can see. Your data stays in your systems of record. No rip and replace, no two-year implementation.
Book a Demo
Salesforce
Reservation systems
+ in-house PSS
Contact center and telephony
+ Amazon Connect
Microsoft Dynamics
Marketing
and loyalty
Marketing Cloud
and many more
Vacation ownership, travel advisors, host agencies & legacy systems.
QuestionsTravel Brands Ask
How fast can we go live?
First Digital Workers are typically live in about two weeks.
Does this replace our sales specialists or travel advisors?
Which systems does it work with?
How do you handle consent and outreach rules?
Can it handle peak season volume?
Do Digital Workers speak Spanish?
How is it priced?
What happens when it does not know the answer?
How is our guest data handled?
Don't just compete.
OutRival.
Talk To Our Digital Workers
and let a Digital Worker show you
what caring sounds like.
Backed By The Top Investors in Silicon Valley
Caring at scale used
to be impossible.
Before
With OutRival
Reservations
Learns you before it sells
Guest Services
Boarding day, nothing left to sort
Travel Advisors
Your advisor calls first, briefed
Loyalty
Next sailing, before you leave
First visit
Every ship, every destination, no guide
Pre-boarding
Air, transfers, excursions, on your own
Final payment
Airfare doubled, nobody called
Walks off the ship
Thanked once, never heard from
Travelers fall
through the cracks.
The first impression is the one they come back for.
Systems scaled. Relationships didn't.
No travel brand can hire hundreds of thousands, or millions, of people to personally serve every guest and every inquiry, 24 hours a day, 7 days a week. The math has never worked. So brands built systems around the constraint: phone trees to route people, call centers to manage capacity, email and text blasts to reach people at scale, and CRMs to store what they knew about them. Those systems helped brands scale. They did not help them scale relationships.
One digital worker. A lasting relationship.
That constraint is gone. A dedicated digital worker for every traveler can know them, remember them, and help them, at any hour, from the first search to the trip after this one. Your people see every conversation and step in at the moments that matter.
Book a Demo
One Continuous Traveler Journey
One digital worker that knows the traveler from first search to the next trip.
TODAY: EACH DEPARTMENT STARTS FROM ZERO
The traveler repeats their story at every hand-off.
OutRival Digital Worker
Remembers every conversation, keeps every promise, knows where the traveler is in their plans, and hands off to your sales and service teams with full context, so your people arrive knowing the traveler.
Marketing
Sends the campaign, never hears back
Reservations
Takes the call, no history
Guest Services
Meets them for the first time onboard
Loyalty
Emails everyone the same offer
Inspiration
Inquiry
Quote
Booking
Pre-Travel
Onboard
Post-Trip
WITH OUTRIVAL: ONE DIGITAL WORKER, ONE RELATIONSHIP
Instant inquiry response
Qualification and routing
Quote follow-up
Booking assistance
Documents and deadlines
Guest questions, any hour
Post-trip follow-up
Past guest reactivation
Abandoned quote recovery
Final payment outreach
Excursions and upgrades
Service recovery routing
Rebooking and loyalty offers
DIGITAL WORKER WORKSTREAMS ALONG THE JOURNEY
Inside the systems
you already run
Salesforce
Microsoft Dynamics
Marketing
and loyalty
Marketing Cloud
Reservation systems
+ in-house PSS
Contact center and
telephony
+ Amazon Connect
and many more
Vacation ownership, travel advisors, host agencies & legacy systems.
Digital Workers operate inside your CRM, your reservation and booking systems, and your telephony, with the access you grant and can see. Your data stays in your systems of record. No rip and replace, no two-year implementation.
Questions
Travel Brands Ask
How fast can we go live?
First Digital Workers are typically live in about two weeks.
Does this replace our sales specialists or travel advisors?
Which systems does it work with?
How do you handle consent
and outreach rules?
Can it handle peak season volume?
Do Digital Workers speak Spanish?
How is it priced?
What happens when it does not know the answer?
How is our guest data handled?