OutRival helps insurance organizations convert more opportunities into policies by engaging consumers faster, recovering abandoned quotes, following up with interested shoppers, and connecting qualified consumers to the right licensed agent. Its AI digital workers also support renewal, retention, and cross-sell journeys to create value beyond the initial sale.

OutRival supports carriers, agencies, brokerages, MGAs, MGUs, marketplaces, and insurance distributors across personal, commercial, life, and health insurance. Digital workers can be configured for different products, distribution models, customer journeys, and operational requirements.

Yes. OutRival is designed to support engagement across the insurance lifecycle, including shopping, quoting, purchase assistance, onboarding, billing, customer service, claims communication, renewal, and retention. Its strength is maintaining the context of the customer relationship across these interactions.

No. OutRival is designed to work alongside existing systems and orchestrate consumer interactions and workflows across them. Depending on available integrations and permissions, digital workers can retrieve information, initiate actions, update records, and coordinate handoffs without requiring organizations to replace their core platforms.

OutRival can assist with intake, qualification, application completion, documentation, scheduling, and handoffs to appropriately licensed professionals.

OutRival can measure outcomes across acquisition, conversion, operations, and retention. Depending on the use case, these may include contact rates, quote completion, quote-to-bind conversion, cost per acquisition, successful self-service resolutions, reduced servicing cost, payment recovery, and policy retention.

Pricing is usage-based, so you pay for the conversations digital workers actually have rather than per seat. Companies that commit to larger volumes or multi-year agreements unlock better unit economics as they scale.